Available Programs

HEAP Program Application Information

Help may be obtained by calling our toll free number at 1-800-233-4480. You will need to provide your name, mailing address and phone number to be sent an application. To apply for the program, you will need to provide:
  • Household income for the past 30 days
  • Most recent utility bills for all energy accounts for the past 30 days
  • Household member information

  • An application can be mailed out or faxed, or you can download the application from our website, or apply online by clicking this link. This method of service allows us to serve a large number of people with our limited staff.
    If you have a printer available, you can download and print applications and instructions.

Weatherization Program / Heating & Cooling Repair or Replacement Program (HCS) Application Information

Our weatherization program is a free program available for qualifying HEAP applicants. If interested, you may call our office at 1-707-463-0303 or (800)233-4480 toll free number. Please specify that you are interested in the weatherization service and/or the heater and cooling services programs so that the appropriate application will be mailed.

PG&E CARE Program Application Information

The PG&E CARE program is a reduced-rate program for income-eligible applicants. The program provides a 20% discount on each bill and is valid for a period of 2 years. If interested you may download and print a CARE application and instructions. If you download a CARE application, please complete it and return it the address on the application. If you receive your energy bill directly from PG&E, then you can download CARE application. If not, skip to the sub-metered section below and download Sub-Metered application.

If you are the resident of a sub-metered facility, you may also qualify for the program if you meet the income eligibility requirements. Application is available to download for tenants of sub-metered facilities. If you download a Sub-metered CARE application, please complete it and return it to the address on the application


The Severe Weather Energy Assistance and Transportation Services (S.W.E.A.T.S.) program provides assistance to income qualified households affected by a current severe weather and energy emergency (i.e. fires, floods, earthquakes, power outages). We may be able to provide housing up to 5 nights, sleeping bags and/or utility assistance. Please call (707) 463-0303 for more information.

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